Return Policy | Mixxit

Return Policy

You have the right to return your product within fourteen days without stating reasons. The withdrawal period is fourteen days from the day on which you or a third party designated by you who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must contact us

RAKEZ Business Zone-FZ Academic Zone01 Business Center 5

Email: info@mixxitglobal.com

By means of a clear statement (eg a letter sent by post, fax or e-mail) of your decision to return your product. You can use the attached sample withdrawal form for this, but this is not mandatory. In order to meet the cancellation deadline, it is sufficient that you send your notice of exercising your right of withdrawal before the cancellation period has expired. If you cancel this contract, we will refund your purchase price, including the delivery costs (except for the additional costs resulting from the fact that you use a different type of delivery than the one we offer, we have chosen the cheapest standard delivery), which will be refunded immediately and at the latest within fourteen days from the day on which we receive notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless otherwise expressly agreed with you; Under no circumstances will any costs be charged for this refund. We may refuse the refund until we have received the goods back or until you have proved that you have sent back the goods, whichever comes first. You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notified us of the cancellation of this contract. The deadline is met if you send the goods before the 14-day period has expired. Mixxit bears the direct costs of returning the goods. You only have to pay for depreciation of the goods if this depreciation is the result of handling of the goods that is not necessary to check the nature, properties and functionality of the goods. End of revocation

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